Frequently Asked Questions

It's all about quality of products and the material they are made of (silicone). Our specialization and size allows us to maintain a consistent product orientation when compared to large (corporate) competitors.

Yes, we are locally and family owned small business located in the USA. All of our products researched, developed, designed and engineered by us in the USA, manufactured in a certified factory in China, quality control is also done by us in the USA. This is how we create top-quality products of the best value, love them and are proud of them!

We are constantly working on the non-stick properties of our products so that your baked goods do not stick to all types of dough and recipes without greasing. If it happened to your constellation try this trick: before pouring the dough, rinse the pan with cold water and just shake it, do not dry it.

Since we are asked this question very often, we have specially created a separate page on this topic: SiliconePRIME™.

In general, we place emphasis on long service life in the development of our products. But our products also open up great opportunities in the afterlife. Depending on the product, it can be used as a shelf, pad, pot, soap mold, casting mold, etc. But yes, there are many methods for recycling of silicone correctly and almost completely.

Our bakeware helps you avoid the use of disposable items such as baking paper, aluminum foil and paper liners. These disposable utensils are a multi-component products made up of paper layers of Teflon and wax, so they are not environmentally friendly/sustainable or recyclable.

Yes, our silicone bakeware is harmless. It is food safe, BPA free and heat resistant.

Silicone baking pans and mats may undergo discoloration due to several factors inherent to the material.

High temperatures beyond the recommended limit can contribute to this change, as can the cooking of certain foods with strong pigments or high fat content. The use of cooking sprays or oils, particularly those prone to reactions with silicone can also play a role in discoloration.

It's important to note that silicone is a natural product, and while it is durable and versatile, it is not immune to color changes. Once the silicone undergoes discoloration, it becomes a permanent part of the material, and washing cannot reverse this process.

However, it's crucial to understand that such color variations are absolutely normal and do not compromise the performance or safety of the silicone bakeware. Despite the aesthetic change, the functionality and non-stick properties of the silicone baking pan or mat remain intact, ensuring reliable and effective use in the kitchen.

Simply register your product here within THIRTY (30) days after the purchase.

Remember your Cook'n'Chic® products are warranted only against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase. For more information about please visit our dedicated warranty page.

please contact us if you have any other questions